| Date | Thursday 16 February 2012 |
| Times | 1145 to 1230 |
| Availability | 70 |
| Speaker | Jerry Oliver (Janjer Ltd.) |
| Subject | How Do You Cost Care in the World of Individual Budgets? (With Case Studies) |
| Description | Aimed at a wide cross section of charities, Jerry Oliver will take you through a costing process. He will include care planning, risk, review and performance. Markel will illustrate with examples of insurance claims where lack of/inadequate risk assessment lead to problems. |